3.15.20 To Our Choolaah Guests,
The safety of our guests, team members and community is our highest priority. In an effort to minimize the risk of COVID-19 transmission, we have made the decision to temporarily suspend in-store dining at all Choolaah restaurant locations.
Guests will be able to order in-store for take-out, order online for pick up in the store or order through our 3rd party delivery partners.
Our team continues to regularly disinfect high-traffic areas and commonly touched surfaces such as tables, counters, equipment and door handles. We deep-clean our restaurants before and after business hours. We’ve also instructed any employee who is not feeling well to stay home out of an abundance of caution and self-monitor their symptoms.
Rest assured, the tandoors are still fired up, as we are committed to serving you during this time.
3.12.20 A Message to Our Guests About Our COVID-19 Response
The safety of our guests, team members and community is our top priority. As part of this commitment, and in response to the current COVID-19 situation, we will be temporarily removing all self-service condiments and sauces from our locations and making them available from our Choolaah team upon request.
Things may look different for a bit, and we appreciate your patience. We at Choolaah adhere to strict cleanliness standards and procedures as outlined by the U.S. Food and Drug Administration’s Model Food Code and continue to work with independent third parties such as Steritech, a market leader in operational and food safety audits and assessments. Steritech conducts ongoing, independent food safety audits of every aspect of our operation. We also partner with Ecolab, a global leader in hygiene technologies and services. These partners, along with our comprehensive food safety processes, ensure that you receive the highest standard of food safety.
Our team continues to regularly disinfect high-traffic areas and commonly touched surfaces such as tables, counters, equipment and door handles. We deep-clean our restaurants before and after business hours. Each of our locations has a Meritech automated hand washing station commonly found in pharmaceutical, food processing and healthcare industries, designed for optimal pathogen reduction, in addition to our clean restrooms and facility sinks. We’ve also instructed any employee who is not feeling well to stay home out of an abundance of caution and self-monitor their symptoms.
We are closely following public health recommendations of the Center for Disease Control and Prevention and the World Health Organization to ensure our guests and team members remain safe and healthy during this challenging time. As the situation evolves, we may implement additional preventative measures to ensure further guest and team wellbeing, including staffing or service modifications.
During this time, please note that you can always pre-order for pickup from our website and we’ll have it ready for you when you walk in. You can also order from one of our online delivery partners and have our food delivered to your door.
We thank you for your patience while we navigate these challenges and wish you and your loved ones health and happiness.
Raji Sankar and Randhir Sethi